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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What does the price include?

All Room rates include: – Complimentary use of the roof-top Sundeck Jacuzzi – Complimentary snacks and drink in-room – Complimentary Aquafina bottled water – Complimentary instant coffee – Complimentary tea – WiFi is available in all areas and is free of charge

What's Child and Extra Bed policy?

This policy defines the possibility of accommodating children and the availability of extra beds. If you do not want to offer extra beds at all, please use the bed type “no extra beds available”. * All children are welcome. * One child under 6 years stays free of charge when using existing beds. * One further older child or adult is charged USD 15 per person per night in an extra bed. * The maximum number of extra beds in a room is 1. * There is no capacity for cots in the room. * The maximum age of children (currently 6) that can stay for free in a room will automatically correspond to the child age set in the room configuration In the room configuration you can specify the amount of children that can stay in the room for free.

How do I know my reservation is confirmed?

You will receive a confirmation of your purchase at the end of your booking process as well as a follow-up confirmation email detailing your booking.

Does the hotel need a deposit or a payment in advance?

* No deposit will be charged.

LALUNA SAIGON Information
8/2 Nguyen Van Trang Street, Ben Thanh Ward, District 1,
Ho Chi Minh City, Vietnam
Hotline : (8491) 629 0088 (What’s app/Viber)
Email : sales@LaLunaSaigon.com
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Please send an email to us: sales@LaLunaSaigon.com or use this form

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